Jessica H. Park Mailroom & Information Center

The Jessica Park Mailroom & Information Center is located on the first floor of the Paresky Center.   The mailroom can be reached at 413-597-2150 or by emailing [email protected]

Services provided include:

  • Student Mail & Package Receiving & Distribution
  • Intra-Campus Mail
  • General Information Assistance

Due to limited on-site storage space, please do not ship any packages to students prior to August 18 for the fall 2021 semester. (See specific instructions for USPS and other delivery services below.)

See more details and guidelines below.

    • Monday through Friday: 9:00 AM -3:00 PM
    • Saturdays & Sundays: CLOSED

    Emergency/Weather-Related Closures

    When the College closes administrative offices for weather-related reasons, the Jessica Park Mailroom & Information Center will be closed.

    In the case of an emergency medical delivery that cannot wait until the Jessica Park Mailroom & Information Center re-opens, the individual student is responsible to contact the carrier directly to make alternate delivery arrangements.

  • If you are sending something to a student via the United States Postal Service (USPS), use this address format:

      Name of Student (First, Middle Initial, Last)
      Student's Mailbox # Paresky
      Williamstown, MA 01267

    Example:

      Jane Q. Student
      1234 Paresky
      Williamstown, MA 01267

    A complete return label must also be clearly marked on the item being sent.

    Please note: because many students have the same last name, we ask that you include their middle initial. This will help us ensure proper receiving & delivery.

    Ordering Via Credit-Card

    When ordering items for a student using your credit card, be sure to include the student’s name and box number, in the form of c/o (in care of) in the address.

    Perishables

    Perishables must be clearly labeled as such and must be picked up within two business days of notification. The Mailroom reserved the right to discard any perishable items that have not been picked up within two days.

    Weight Limit

    The Mailroom will accept items up to 25 pounds. To ship items weighing more than 25 pounds, check with your carrier of choice to arrange your own receiving. The Mailroom reserves the right to return-to-sender any items weighing more than 25 pounds.

    Size Limitations

    Due to limited on-site secured storage space, the Mailroom accepts no responsibility for the security of these larger items.

    Fall Semester Move-In

    Due to limited on-site storage space, please do not ship any packages prior to August 18th.

  • If you are sending something to a student via FedEx, UPS, DHL, or other non-USPS carriers, use this address format:

      Name of Student (First, Middle Initial, Last)
      Student’s Mailbox # Paresky
      39 Chapin Hall Drive
      Williamstown, MA 01267

    Example:

      Jane Q. Student
      1234 Paresky
      39 Chapin Hall Drive
      Williamstown, MA 01267

    A complete return label must also be clearly marked on the item being sent.

    Please note: because many students have the same last name, we ask that you include their middle initial. This will help us ensure proper receiving & delivery.

    Ordering Via Credit-Card

    When ordering items for a student using your credit card, be sure to include the student’s name and box number, in the form of c/o (in care of) in the address.

    Perishables

    Perishables must be clearly labeled as such and must be picked up within two business days of notification. The Mailroom reserved the right to discard any perishable items that have not been picked up within two days.

    Weight Limit

    The Mailroom will accept items up to 25 pounds. To ship items weighing more than 25 pounds, check with your carrier of choice to arrange your own receiving. The Mailroom reserves the right to return-to-sender any items weighing more than 25 pounds.

    Size Limitations

    Due to limited on-site secured storage space, the Mailroom accepts no responsibility for the security of these larger items.

    Fall Semester Move-In

    Due to limited on-site storage space, please do not ship any packages prior to August 18th.

  • Most packages received for students are processed through the Mailroom’s Q TRAK package management system. Students will receive a notification by email FROM THE MAILROOM when a package has been processed and is available for pick up.

    • USPS typically arrives in the morning, and first-class mail and smaller packages are distributed to mailboxes. Larger USPS packages are processed through Q TRAK.
    • FedEx, UPS and DHL are typically delivered throughout the day, and are all processed through Q TRAK.

    Notification of package arrival by the carrier does NOT mean that your package is ready for pick-up. You MUST wait until we have processed your package and you have received an email FROM THE MAILROOM.

    Please note:  Small packages that will fit into your mailbox will not be received as noted above and will be simply placed in your mailbox.  Check your mailbox first and regularly.

    Student ID or Photo ID is required to retrieve a package. Another student will not be allowed to pick up a package for another student unless the student has notified the mailroom by proxy form.

    Departmental Packages – the department/staff/faculty member responsible for the package will be notified by the Mailroom that there is a package waiting for them for retrieval, and the department/staff/faculty member responsible for the package must pick up the package from the Mailroom. ID will be required to retrieve the package.

  • Got a package or an important letter waiting for you, but you need someone else to pick it up for you? You can designate another student to have permission to do so (a Mail Proxy).

    Complete the form below. Requests are typically processed within one business day.

    • full Williams email address
    • full Williams email address
    • Date Format: MM slash DD slash YYYY
    • Date Format: MM slash DD slash YYYY
    • Anything else we need to know?
  • Forwarding of USPS Mail and USPS Parcels:

    Mail is forwarded for one year after graduation. This includes all First Class mail, but does not include the forwarding of magazines. You must notify the magazine publisher of your new address in order to keep receiving your subscription.

    During the summer, mail is forwarded to your home address, unless other arrangements are made. Students staying on campus during the summer who wish to receive mail on campus must log into PeopleSoft between April 1 and the day before dorms close for returning students. Once in PeopleSoft, navigate to: Self Service > Campus Life > Mailroom Services and click the yellow button to keep your mailbox open for the summer.

    Students studying abroad will have their mailboxes closed, and all first class mail will be forwarded to home addresses.

    Note: UPS, FedEx and DHL do not offer forwarding service and require being sent back to the original sender.

    Changing your Forwarding Address

    Students are required to keep their forwarding address updated. This can be done by logging in to PeopleSoft and following the link to student address.

  • Returns

    The Jessica Park Mailroom can ONLY return packages that have pre-paid labels attached, via USPS, FedEx, or UPS. Each carrier picks up once daily Mondays-Fridays. Students can also go to the US Post Office on Spring Street or to UPS to return packages.

    Rejections

    If a student does not want to accept a package that has been delivered to the Mailroom, the student can refuse delivery in person at the Mailroom and the Mailroom will return it to the carrier, but ONLY if it is unopened. If it has been opened then it must be handled as a Return (see above).

  • Williams mailbox (SU Box) information, including box number and combination, is available to students through the StarRez site.

  • Intra-Campus Mail service is provided for sending Williams College correspondence & documents across campus.

    1901159_W_InterDeptMailEnv__52707_zoom

    Clearly mark all Intra-Campus Mail envelopes with the name, building location and department of receiver. If sending Intra-Campus Mail to students, include name and mailbox number.

    Important Note: Intra-Campus Mail Service is not for delivery of personal items, keys, electronic equipment, books, cash, linens, etc. – it is ONLY for correspondence/documents. Items not meeting the correspondence/document criteria will not be picked up or delivered.

    Have a special request or a large Intra-Campus distribution to send out?

    College departments and student organizations may utilize Intra-Campus Mail to distribute mass mailings to College departments. All materials for distribution through Intra-Campus Mail must clearly display the sponsor/s of the program, service, or announcement. Contact the Intra-Campus Mail Coordinator at least a week in advance to discuss it.

  • The Jessica H. Park Mailroom & Information Center, and Intra-Campus Mail Service, bear no responsibility for:
    • cash sent through the mail or dropped off to the mailroom.
    • cash put in the drop box. Never leave cash in the drop box or send through Intra-Campus Mail.
    • lost or missing mail or packages that are sent uninsured or uncertified.
  • College Departments

    • Contact the Mail Operations Coordinator at least a week in advance to determine the appropriate number of copies you need to provide.
    • All materials for distribution through student mailboxes must clearly display the sponsor/s of the program, service, or announcement.
    • You may self-distribute, or the Mailroom will distribute for you.
    • If you are doing the distribution yourself, you must bring & distribute the copies to the Mailroom during normal business hours.
    • Please note that at certain busier times of the year, the Mailroom will be unable to distribute for you.

    Registered Student Organizations

    • Contact the Mail Operations Coordinator at least a week in advance to determine the appropriate number of copies you need to provide.
    • All materials for distribution through student mailboxes must clearly display the sponsor/s of the program, service, or announcement.
    • You may self-distribute, or the Mailroom will distribute for you at a cost of $.07 per piece (one Mailroom distribution per year is free for student organizations).
    • If you are doing the distribution yourself, you must bring & distribute the copies to the Mailroom during normal business hours.
    • Please note that at certain busier times of the year, the Mailroom will be unable to distribute for you.

    External Entities

    • Contact the Mail Operations Coordinator at least a week in advance to determine the appropriate number of copies you need to provide.
    • All materials for distribution through student mailboxes must clearly display the sponsor/s of the program, service, or announcement.
    • The Mailroom will distribute for you at a cost of $.20 per piece. (Self-distribution for external entities is not permitted.)
    • Please note that at certain busier times of the year, the Mailroom will be unable to distribute for you.
  • jparkThe Mailroom is named in honor of Jessica H. Park. Jessy has worked in the college’s mailroom since 1980. At the same time her paintings, known for their “heightened color sensitivity,” have drawn national recognition.

    Despite having no formal training since graduating from Mt. Greylock Regional H.S., Jessy has been honored with an honorary Doctor of Fine Arts degree from the Massachusetts College of Liberal Arts in 2003 and a National Artistic Achievement Award from the Shield Institute in New York City. Her work has been shown in New York City and elsewhere and been written about in such publications as ARTNEWS. One of Jessy’s pieces, “The Baxter Hall,” is installed in the student mailbox area of Paresky.

    Jessy also is the subject of “The Siege,” written in 1967 by her mother Clara Claiborne Park, about the challenges of raising an autistic child. The development of Jessy’s painting skills as a means of communicating with the world was then detailed in the subsequent book “Exiting Nirvana.”